Blog - SMXi Software

Why a Bespoke CRM is the Best Choice for Your Charity or Not-for-Profit Organisation

For charities and not-for-profit organisations, managing relationships, processing donations, and ensuring compliance with regulatory bodies are top priorities. The challenge? Finding a Customer Relationship Management (CRM) system that aligns perfectly with your organisation’s unique needs. Many organisations initially turn to off-the-shelf CRM solutions, only to find themselves struggling to fit their requirements into a system […]

Why a Bespoke CRM is the Best Choice for Your Membership Organisation

People collaborating

For any membership organisation, managing relationships, streamlining operations, and ensuring member satisfaction are top priorities. The challenge? Finding a Customer Relationship Management (CRM) system that aligns perfectly with your organisation’s unique needs. Many organisations initially turn to off-the-shelf CRM solutions, only to find themselves struggling to fit their requirements into a system that was never […]

Developing software is for geeks…

is a phrase that is banded around “A LOT”. The truth of the matter is that the people who spend their working lives simplifying and connecting complex and multi-layered processes are amongst the world’s best problem solvers. Now, let’s be realistic developers can attract (whether fairly or not) a label of ‘geekdom’. They are an […]

We’re Thrilled to Announce Our Cyber Essentials Accreditation!

At SMXi Software, cybersecurity is not just a priority, it’s embedded in our DNA. We’re proud of our Cyber Essentials achievement. In an era characterized by increased digital dependence and a rise in remote work, the prevalence of cyber threats has also grown. SMXi Software has proactively secured the Cyber Essentials certification to combat cyber […]

Where Can I find Delphi Software Specialists?

Finding reliable and experienced Delphi developers for support or short-term projects that require a software upgrade, for many businesses is a task they often shy away from. When considering what to do about an older version of an application written in Delphi for example, they don’t want to employ or train somebody new, they want […]

GiftAider March 2021 Release

The latest version of GiftAider has just been released. This introduces a few changes that we think will make it even easier for you to use when using your Gift Aid Software to upload claims to HMRC. We have changed the operation of GiftAider so that the claim data does not load as you scroll through the […]

The secret life of a password

Passwords. Our access to the internet, to the services we need every day …. and a hindrance when we can’t remember them or we have to reset them. And when we do, we have to use upper case, lower case, numbers, symbols and it must be at least 8 characters long….it seems just too much […]

Approval Pipeline Version 5

The Approval Pipeline™ proofing system enables print companies to simplify the process of gaining customer approval for proofs and design work. Here’s a look at what’s new in version 5 […]

AI: An introduction

A brief introduction to Artificial Intelligence and machine learning is used for training #AI. […]

Is it time for a System Upgrade?

As your organisation grows and changes, then a system upgrade will be needed to assist in that growth. If you are finding that things are not as efficient as you suspect they could be, it might be time to take a long, hard look at your current softsare systems and consider what’s working and what […]

Where’s Bob? – Who’s Bob?

What happens when your ageing software starts to creak and your software development team has moved on? We all know the risk and far too often there is a hope (fingers crossed and all that) that as long as the system is backed up then the software code will be OK. Until either it isn’t […]

5 questions you should ask before investing in new software

It’s easy to be diverted by the latest shiny, new system that appears to solve lots of your problems. But, before you jump in and invest, it’s wise to engage in some navel gazing first. There are so many factors that impact on how effective software is – in your particular situation. Exploring what you […]

Is your software up to scratch?

So many organisations invest in software, but don’t always end up with systems that do what’s needed. This might be because: The company has outgrown the capability of a particular software There are several systems, which aren’t all compatible Someone in the company who sold the software didn’t ask the right questions Someone in your […]

No Distractions

When working from home it is easy to fall prey to the many distractions that the internet and social media puts in our way. As much as we like to think we have our routine pegged down and self-control in abundance it is easy to instantly react to that Facebook notification or that WhatsApp message. […]

Getting the most out of your home broadband

With so many people working at home you may find that your WiFi is feeling the strain especially if you’re competing for bandwidth with your partner and kids. One way you improve this is to use your ‘ring main’ as a network, which is known as a powerline network. What you need Powerline adapters are […]

Protect your brand from ‘creative’ team members

Most organisations have a dusty document (or a pdf file) somewhere that outlines their brand guidelines. Given that the development of your brand takes time, effort – and doesn’t come cheap, it’s important that all that investment pays off. The Marketing Department should be familiar with how your logo appears, it’s relative size, positioning, background […]

Have you discovered Approval Pipeline yet?

If you’re a printer or graphic designer, the challenge of getting designs and layouts approved is often tricky. One extra name on the email list can cause a meltdown. If you’re working with a printer or graphic design agency, you may have experienced the pain of what happens when different people are viewing different versions […]

Every penny counts

As a charity, fund-raising is front and centre. Donations are the lifeblood that keeps the engines running and the valuable services they support available to those who need them. Being a charity gives you some tax breaks and one is that, for every penny you raise, the tax-man will give you an additional 25% reclaimed from […]

5 reasons why you should be using a CRM system for your business

If your business involves communication with customers, a CRM system (or customer relationship management system) is bound to be vital in reaching your goals. With the ability to manage all communications and details related to both existing and potential customers, there are loads of reasons why a CRM system is important for your business. Learn […]

How to save time and money when running a business

When it comes to running a successful business, finding ways to save both time and money can help you to reach your goals, and make a fantastic profit. However, when running a company itself uses so many of your resources, it can be difficult to find the opportunity to consider what changes could be made. […]