SMXi: Case Studies Archive - SMXi Software
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Case Studies

Specialist Content Management for the Performing Arts

Birmingham Royal Ballet

Summary

A content management system bringing together performers, repertoire, venues, performances and a media library.

Features
  • Controlled Access to management system
  • Content management and linked media library
  • Fully featured reporting including daily casting notices
  • Links to external systems

Platforms   Mobile App | Web | Windows Desktop | Windows Server

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Online graphical statistics site

JLL

Summary

A website that allows users to view comparative data on towns and cities across Europe using data visualisation to make the statistics come alive.

Features
  • Controlled Access
  • Comparative statistics
  • Multi system integration
  • Links to the report libraries
  • Multi company development team
  • Data Visualization

Platforms   Windows Server | Web | Microsoft SQL Server

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Marketing Asset Ordering System

Rank Organisation / Inc Direct

Summary

Enable all local outlets to order customised multi media marketing collateral while retaining control of the brand

Features
  • Controlled Access
  • Marketing Asset Management
  • Integration of Print, Email, Mail Merge, SMS
  • Invoice Generation
  • Interface with printers and delivery platforms

Time: 8 years, Continuous Development

Time to first release: 2 months

Platforms   Web | Windows Server | Windows Desktop

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Membership Scheme Management System

Birmingham Royal Ballet

Summary

A membership management system with web integration and renewal reminder workflows

Features
  • Multiple membership categories
  • Gift Aid management
  • Renewal reminder generation
  • Web integration

Platforms   Windows Server | Windows Desktop | Web

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Approval Pipeline for Printer Clients

Romax

Summary

By implementing a single tool that manages all client jobs in a centralised location and granting access to that location to internal stakeholders from client services, accounts, pre-press, and operations, approval could be organised, amended, time stamped, and finished flawlessly without the need for the management to push and oversee the entire approval process.

 

Features
  • Fully integrated with on and off site systems.
  • Integration with high performance bulk PDF generation.
  • Faster approvals with less time spent reviewing and managing proofs.
  • Less expensive errors and improved responsibility.
  • Internal coordination/communication has been improved.
  • Improved collaboration with third-party printers
  • The ability to proof on any device is convenient.
  • Management control over the proofreading process has been improved.
  • For settling conflicts, have an audit trail.

Platforms   Web | Windows Server | Windows Desktop

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Campaign Statistics Collection and Reporting (CATS and EATS)

Economist Intelligence Unit/The Economist

Summary

This system collected marketing response and conversion data for all marketing activity worldwide and provided decision support analysis for planning future campaigns and activity.

Features
  • Response and Conversion Analysis
  • Statistical analysis
  • Advanced Reporting

Platforms   Windows Server | Windows Desktop

Personalised promotional URLs

Brita Water Filters / Inc Direct

Summary

The first part of this project was to take a list of Brita prospects/customers and to create a unique, short URL for each of them. The URL was then mail merged into promotional material sent to the targets. The other part was to create a website that recognised the unique URL and displayed customised information for the user.

Features
  • Personalised URL
  • Integrated website
  • Reporting

Platforms   Web | Windows Server

Multi Currency, Multilingual On-line Donations System

Sightsavers International

Summary

Collect donations, both single and committed giving, using the web from anywhere in the World

Features
  • Multilingual templating system
  • Multi currency handling
  • Full featured backend management system
  • Integration with multiple payment processors
  • Integrate with 3rd party CRM systems

Time: 17 years continuous development

Platforms   Web | Windows Server | Windows Desktop

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Gift Aid Reclaim Solution for Charities

Summary

In 2013 HMRC took Gift Aid reclamation digital, many were not ready, many large CRM systems, and bespoke charity solutions lacked the ability to create valid submissions for the HMRC MTD Gateway. Our solution bridges the gap between donation management systems and HMRC, making the process quick and efficient.

Features
  • Import data from a CSV or spreadsheet, Salesforce, or another enterprise Web system.
  • Definitions for custom imports
  • Priority Email support
  • Email support Call-Back support
  • Multi-user access
  • Multiple Clients
  • HMRC Recognised Gift Aid CRM software

Time: 2013

Platforms   Windows

Data Consolidation and Customer Marketing System (DMACS)

Economist Intelligence Unit

Summary

This system collected data from 250+ systems worldwide in around 120 formats and on multiple types of media. Detailed deduplication processes combined this into a single database system for managing marketing communications.

Features
  • Data integration
  • Regional access control to data
  • Complex database querying
  • Reporting

Platforms   Windows Server | Windows Desktop

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