Technical terms can confuse. Here are simple definitions for common software terms.
Essential Terms
CRM – Customer Relationship Management. Software that tracks contacts and sales.
ERP – Enterprise Resource Planning. Software that manages business processes.
SSO – Single Sign-On. One login for multiple systems.
API – Application Programming Interface. How systems talk to each other.
OAuth – Secure way to share data between systems without sharing passwords.
Webhook – Automatic notification when something happens in another system.
Keep it simple. These definitions help you understand what vendors are talking about.
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